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  • If the switch has power cycled, what is the sequence to provide power? By port sequence?

    If power is cycled, all PoE ports will turn on at the same time.  If this potentially causes an issue, the used can configure a power delay for each port and determine which ports will have PoE first.

  • When the switch cycles power, which PoE ports are powered first?

    The total PoE power is 90W.  Each port's powered devices requires 30W.

    Port PoE Priority Power Delay (seconds)
    1 Critical 50
    2 Critical 51
    3 Critical 52
    4 Low 10

    Once power cycles, the switch will provide power base on a power delay.  Thus, the PD under port 4, 1, 2 will have power and port 3 has no power.  Once port 4 link is down/up, then port 3 will have power.  It is better to configure high priority ports with low value for power delay.

  • How can I implement PoE Scheduling?


    Week Check Action Start End
    Monday Yes Enable 0 7
    Monday Yes Enable 19 24

    Instead of taking Action "enable" for your required time range, you can take Action “disable” for the time 7~19


  • How to enable/disable Web GUI in Volktek switches?

    (Web GUI is enabled by default setting)
    - To Enable Web GUI through CLI:
       L2SWITCH(config)#http server port 80
    - Disable Web GUI through CLI:
       L2SWITCH(config)#no web server
    - Disable Web GUI through GUI: 
       Go to Maintenance >> choose Server and Disable​

  • Ports randomly hang

    This is a firmware related issue.  Please contact our Technical Support at support@volktek.com for the latest firmware.

  • The DHCP Snooping feature not working

    This is a firmware related issue.  Please contact our Technical Support at support@volktek.com for the latest firmware.

  • How can I configure the parameters for 802.1x on Volktek switches?

    1. In global configuration:
       -   Choose state enable/disable to activate this function
       -   Choose which method you prefer:  Local or Radius
       -   Guest VLAN:  Keep as default “0”, if you configure it, please configure on access ports, not on trunk ports
       -   Input Primary/Secondary server info
       -   Input Local Users/Passwords
    2. In port setting
        -   You must enable state, and don’t enable all ports at the same time
        -   Control direction: In your preference
        -   Reauthentication
        #Disable: If you don’t need supplicant to re-enter username/password when re-auth
        #Enable: If you want supplicant to enter username/password when re-auth
    >> For convenience:  You should disable (Which means the switch Authenticator will do itself)
        -  Port Control:  Keep as Auto
        -  Guest VLAN:  Depends on your global config
        -  Max-req timer:  Base on your preference
        -  Reauth-period or reAuthWhen:  A timer used by the Reauthentication Timer state machine to determine when reauthentication of the Supplicant takes place.
        -  Quiet Period or QuietWhile:  A timer used by the Authenticator (SW) state machine to define periods of time during which it will not attempt to acquire a Supplicant.
        -  Supp-timeout or authWhile:   A timer used by the Supplicant to determine how long to wait for a request from the Authenticator before timing it out.
        -  Server-timeout or aWhile: A timer used by the Backend Authentication state machine in order to determine timeout conditions in the exchanges between the Authenticator and EAP.
    We have no recommendation for you, but hope the above information will help you decide the parameters.

  • What do T and A stand for in LACP status?

    Both T & A indicate member ports in LACP, where T is an inactive link (link down) and A is an active link (link up).

  • What is the maximum number of units for Storm Control on INS-8648P?

    Each unit = 652pps.  Max units which can be configured = 1488000/652 = 2282 ~ 2300 units.

  • The Management Host is in VLAN 30; how should this be configured to manage INS-8648P?

    If user configures the Management Host, the switch can only be managed by the host.  The Max Host that can be configured is 3, and the Host IP should be under the same management VLAN.